Bespoke holidays, arranged with care — UK-based concierge team
info@lavishtrips.co.uk 020 3047 9912
020 3047 9912
Lavish Trips

Privacy Policy

Last updated: 3 August 2026

This policy explains how Lavish Trips ("we", "us") collects and uses personal information when you use lavishtrips.co.uk. We are committed to handling your data lawfully, fairly, and transparently in line with the UK GDPR and the Data Protection Act 2018.

1. Information we collect

  • Enquiry details — name, email address, phone number, and travel preferences (routes, dates, passenger counts) that you submit through our forms.
  • Correspondence — messages you send us by email, phone, or our contact form.
  • Technical data — IP address, browser type, and basic usage data collected through standard server logs and cookies (see our Cookies Policy).

2. How we use your information

  • To respond to your enquiries and provide holiday and flight assistance.
  • To pass relevant booking details to airlines and third-party suppliers where you ask us to arrange travel.
  • To keep records of correspondence and comply with legal obligations.
  • To maintain the security and performance of our website.

Our lawful bases are typically: taking steps at your request before entering a contract, our legitimate interest in operating the service, and legal obligation where applicable.

3. Sharing your information

We share your details only where necessary to fulfil your request — for example, with airlines, consolidators, or holiday suppliers. We do not sell your personal information to third parties.

4. Data retention

We keep enquiry and booking correspondence for as long as needed to provide the service and to meet legal and accounting requirements, after which it is securely deleted.

5. Your rights

You have the right to access, correct, or delete your personal information, to restrict or object to processing, and to data portability. To exercise any right, email info@lavishtrips.co.uk. You may also complain to the Information Commissioner's Office (ICO).

6. Security

We use appropriate technical and organisational measures to protect your data, including encrypted transmission (HTTPS) and access controls. No online system can be guaranteed 100% secure, but we work to keep risks low.

7. Contact

Questions about this policy? Contact us at info@lavishtrips.co.uk or 020 3047 9912, London, United Kingdom.